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- Question 1: I forgot my password.
Answer: If you forgot your password, enter the Email Address at the time of registration and click the "Send" button from the "If you forgot your password" under the Login Form Input column.
We will inform the password change page by email. - Question 2: I can not login.
Answer: Are you mistaken for your login ID or email address? Please check the login ID and password input. Also, please check the following points. Whether registration has been completed firmly. If you can not log in properly, try again for password reconfiguration.
- Question 3: SMS of member registration authentication does not arrive.
Answer: SMS is sent to the mobile phone number you entered. Please check the number you entered again.
- Question 4: Can I Have Multiple Accounts?
Answer: In principle, Samurai Slot is used as a one-person account. If the site is judged if it is a malicious duplicate registration, please note that we may stop using all accounts regardless of whether or not to purchase points. If it is determined that there is a possibility of duplicate registration, you may be able to confirm your identity. Please understand and cooperate to allow all users to enjoy the site fairly.
- Question 5: Can Samurai Slot play on a PC?
Answer: The PC operating environment is as follows.
·Windows
[Windows 10 or later Internet Explorer 11 or more / Google Chrome / Firefox /]
·Mac OS
[Mac OS X v10.9 Mavericks Safari 7.0 or higher]
※ The behavior from the virtual environment is not supported.
※ Startup from external HDD is not supported.
※ Function that seems to be due to compatibility with hardware such as self-made PC and BTO is not supported.
* IOS15 (Current IOS15-15.2) bugs may require IOS15 to use a browser other than Safari.
Or, the following settings may be able to play with Safari. (CHROME FIREFOX) Off Private Relay Off
Safari Settings
Settings> Safari-Details → External ... → With experimental functions
Nsurlsessionwebsocket
WEBRTCPLATTFORMUDP SOCKET
OFF - Question 6: Can Samurai Slot play on your smartphone?
Answer: The smartphone operating environment is as follows.
·Android
·iphone
[5s or later]
※ Please be careful about packet usage when playing in an environment that does not use Wi-Fi.
The iOS15 is a defect that does not work with Safari bugs. Perform the following correspondence to Safari and try.
* IOS15 (Current IOS15-15.2) bugs may require IOS15 to use a browser other than Safari.
Or, the following settings may be able to play with Safari. (CHROME FIREFOX) Off Private Relay Off
Safari Settings
Settings> Safari-Details → External ... → With experimental functions
Nsurlsessionwebsocket
WEBRTCPLATTFORMUDP SOCKET
OFF
Also, because it is a Safari bug, it may be possible to play private relays and play with other Chrome and Firefox browsers. - Question 7: What is Point?
Answer: It is necessary to play the game in the site. The header displays the point of Total, but the My Page account information displays the breakdown of the point.
Total ... Total number of all points.
buy ... Point for purchase.
win ... Converts the credit that won in the game to a point.
other ... It is the point obtained other than the above. We plan to distribute things in some prizes and campaigns. - Question 8: How can I get points?
Answer: You can purchase points from the BUY button or My Page point purchase view of the top right of the top page. You can also purchase from the BUY button on the upper right while playing the game console.
Credits acquired in the game are also converted to points when you stop the game and are available. - Question 9: What is the settlement method when buying points?
Answer: Can be purchased at EdisonWallet.
- Question 10: I purchased but no points will increase.
Answer: Sorry to trouble, please contact us from the inquiry page.
Please specify the correct purchase date and time when point purchased in the content field, login ID username user code (account screen). - Question 11: While playing the platform, the internet line has run out. How do you treat credits during play?
Answer: Even if there is temporary disconnection, the play state is not released immediately. Within a certain period of time, if you log in again, you can play the played platform again. If you can not log in again within a certain amount of time, the platform organized and held is sent to your account's BOX. Please open and receive the settlement points.
- Question 12: Can I send points to Wallet?
Answer: From MyPage's Transfer Wallet, you can send only Win Point.
- Question 13: During play, the local game console itself can not play with errors.
Answer: First of all, please try the Error Reset button from the INQUIRY button in the upper right of the play screen.
- Question 14: Rugs for operation.
Answer: If you are playing in mobile, you may have speed limited to use the carrier available packets. In addition, it may be influenced by the operating equipment used, such as in free WiFi or enterprise, and the line status of the Internet. note that.
- Question 15: I won the bonus, but it is difficult to align "7" and "BAR".
Answer: If the bonus is confirmed, please use the audience assist function than the play screen submenu.
If auto play is played, the function can not be used. Please release after canceling the auto play once. - Question 16: What is the sales time?
Answer: In units of units, we have actually played the time range that can be played. Basically, it is a unit unit, but it may be uniform in ZONE units, in HALL.
- Question 17: The sound of the game machine does not appear.
Answer: Please check the volume setting of the operating device you are using.
If it is not improved, please contact us above the inquiry. Corresponds with [Corresponding method]. - Question 18: How do I query?
Answer: Please contact us if you have any questions in the site support field.
However, please be aware that the answer may be time to take time or if you can not answer.